Supply Chain Desk | Pascal Logistics
A service of Pascal Logistics Inc., part of a group moving freight by ocean, air, rail and road worldwide. 1-877-885-0563 Visit the group →
BC–Washington cross-border freight desk

Freight management and cross-border oversight, without adding a hire. On monthly retainer.

US–Canada cross-border shippers get experienced operators managing their freight: booking each load, tracking it to the dock, checking every freight bill, and running their brokers and border exceptions, for a flat monthly fee. We work through the brokers and carriers you already have, at the Blaine, Aldergrove/Lynden and Sumas/Abbotsford truck crossings.

Blaine, WA US Office
S. Surrey, BC Canada Office
3 crossings Cascade / Fraser
Live within the first week Month-to-month
Pascal client portal: official CBP and CBSA wait times at Pacific Highway, Aldergrove–Lynden and Sumas–Huntingdon
Your portal, liveOfficial CBP and CBSA truck and car wait times at all three crossings, checked every 5 minutes. Shown: the demo account.
See it working

What your team sees: one portal for every load.

One place for your team to book, track and check customs, while your Pascal desk watches every load with you.

Pascal client portal: Your home screen
Active shipments, customs holds and this month’s exceptions at a glance, with one click to book, upload or track.

Real screens from the Pascal client portal, shown in a demo account with sample shipments.

Every business day

What the desk watches for you.

Built only from official sources and your own shipments, never estimates. What matters lands in your morning brief; anything urgent, your operator calls you about.

Why fractional works

Three reasons a fractional desk works.

Shippers moving product across the Pacific Highway crossing are big enough to feel the pain of running cross-border operations without dedicated staff, but small enough that a director-level hire would sit half-idle. Pascal Logistics fills that gap.

Fractional overhead

Adding a logistics hire means salary, benefits, tools, recruiting and months of ramp before they know your lanes. The Pascal Logistics desk brings experienced cross-border eyes for one monthly fee: live within the first week, no ramp, no severance risk. Your own team stays in charge.

  • SeatsDirector-level, fractional
  • RampLive within the first week
  • TermsMonth-to-month, 30d notice

Border expertise

Deep specialty on the three commercial truck crossings between Whatcom County and the Fraser Valley: Blaine (Pacific Highway), Aldergrove/Lynden, and Sumas/Abbotsford. USMCA rules of origin, IEEPA duty refunds claimed through your broker, CBP and CBSA release procedures. Wait times at all three come from the official CBP and CBSA feeds.

  • USMCAOrigin, tariff shift, duty
  • RefundsIEEPA duties, Feb 2025 to Feb 2026
  • LanesBlaine · Aldergrove · Sumas

Unbiased advocacy

Freight forwarders make margin on the loads they book. Brokers make margin on the entries they file. Both have quiet reasons to prefer certain carriers, certain lanes, certain classifications. On the desk, Pascal Logistics earns the retainer and nothing on your freight, so we recommend what is right for you.

  • ModelFlat retainer, no markup
  • MarginZero hidden on rates
  • AuditsBrokers, forwarders, 3PLs
Who runs the desk

A career at the border. Now with an AI desk to match.

You don’t hand your cross-border operations to a chatbot. You hand it to Roger Jervis, who has spent 20 years on the Cascade / Fraser Valley line, and the AI-assisted desk he built to run behind it. Local operators, live data.

The desk

An operator in the corridor. Not a call centre.

Every account is run by Roger Jervis, 20 years in cross-border operations on the Cascade / Fraser Valley crossings, backed by the AI-assisted desk he built. His desk is in Campbell Heights, minutes from the truck crossings, and he can come to your dock. When you call, you reach the person running your operation.

  • Track record
    20 years of cross-border freight forwarding, US & Canada
  • Focus lanes
    Blaine, Aldergrove/Lynden, Sumas/Abbotsford
  • Certified
    Dangerous Goods (Air) certified, details on request
  • Systems
    SAP · CargoWise · GoFreight · LogiSuite
  • Also
    Architect of the Pascal Logistics AI operations pipeline
  • The AI-assisted desk

    The AI reads. The operator decides.

    AI tools do the reading and checking, so your operators spend their time on decisions. They read incoming emails and shipping documents, check each booking for missing details and customs gaps, and draft your updates. An operator reviews and approves everything. The AI never files or sends anything on its own.

  • Intake
    Reads emails, BOLs, invoices and quotes
  • Compliance
    Checks HS codes, USMCA/CUSMA eligibility and dangerous-goods details before entry
  • Equipment
    Suggests the trailer and mode for the load
  • Customs
    Picks up holds and releases from your broker’s emails
  • Human loop
    Routine updates checked against the shipment; money, contracts and claims signed off by the operator
  • The head operator’s track record

    A&A Customs Contract Brokers
    Blaine, WA Import/export logistics coordinator: 100+ LCL/FCL shipments a month at the exact crossing Pascal Logistics operates from today.
    Veritiv
    Kent, WA Freight Analyst: inbound and outbound strategy, cost analysis, and third-party carrier liaison across a national distribution network.
    Boeing (Commercial Airplanes)
    Everett, WA Transportation Analyst III & Dangerous Goods Specialist: aerospace-grade DG compliance and shipment coordination.
    DB Schenker Logistics
    Richmond, BC Multi-modal cross-border logistics from the Canadian side: ocean, air, rail, and truck.
    United Nations
    Somalia · Rwanda Logistics coordinator in humanitarian operations: import/export of vehicles, customs documentation, on-time under pressure.

    One experienced operator. Software that reads every email and document. That’s why the retainer costs a fraction of a hire.

    Service tiers

    Start with a one-time check. Keep the desk if it helps.

    The easiest place to start is the Freight Bills & Customs Charges Check: $995, a report five business days after your documents arrive, and no commitment. If you want help every day after that, the desk plans go from booking your day-to-day freight, with customs and border issues flagged before they cost you (Tier 1), to owning your whole cross-border strategy (Tier 2).

    Independent by design. Desk clients keep their own carriers and brokers. The desk books with them, never with Pascal’s own freight services unless you ask, and earns nothing on your freight.

    One-time · No retainer

    Freight Bills & Customs Charges Check

    One-time engagement $995 Up to 300 freight invoices · report in 5 business days from complete data · larger accounts quoted
    • Freight bills: 90 days checked against the rates you agreed, for overcharges, fuel above the agreed amount, duplicate bills, detention or liftgate without proof, totals that don’t add up
    • Customs charges: duties, taxes and broker fees, and the entries behind them, for values, product codes and origin that don’t match your freight documents, USMCA/CUSMA savings not claimed, refunds you may be owed (your broker confirms and corrects)
    • A written report with every item tied to the bill or entry line it came from, and the dollar amount
    • No retainer commitment: findings are yours
    Best fit “I think we’re leaking money but don’t know where.”
    Tier 01 · Ops & Freight

    Operations & Freight Oversight

    Monthly retainer Priced to your volume Quoted after a free 15-minute review
    • Daily freight booking with your own carriers
    • Customs entries checked: errors caught before they cost you, and sorted out with your broker
    • Carrier bill auditing: recover overcharges
    • Daily carrier routing & dispatch coordination
    • Border wait & tariff intelligence on your lanes
    • Freight documents checked before the truck rolls: invoice, packing list and bill of lading, for anything that would stop it at the border
    • Driver check-ins without an app: a tap at pickup, the border and delivery, so you see where the load is
    • Your own client portal: every shipment, document and invoice in one place
    Best fit 4–20 loads a month, no dedicated logistics staff.
    Tier 1.5 · Ops + Strategy

    Ops & Freight, plus a Strategic Project

    Monthly retainer Priced to your volume and project Quoted after a free 15-minute review
    • Everything in Tier 1, plus:
    • One strategic project per quarter: lane rationalization, broker audit, or duty optimization
    • Quarterly business review with your leadership
    • Carrier scorecard: on-time, damage, invoice accuracy
    • Written recommendations as a project brief
    • Your shipping rules on every load: PO format, required documents, carrier requirements and border-wait alerts, set up once
    • Monthly management report: on-time performance, cost per load and exceptions, with Excel exports
    • Freight claims handled: if freight arrives damaged or short, we file the claim with the carrier on your behalf, with your OK
    Best fit 15–25 loads a month, needs ops plus occasional strategy.
    Tier 02 · Director-level

    Fractional Logistics Director

    Monthly retainer Priced to your scope Quoted after a free 15-minute review
    • Everything in Tier 1, plus:
    • Strategic network architecture: inbound & outbound design
    • 3PL and vendor SLA audits & renegotiation
    • USMCA duty optimization & rules-of-origin planning
    • Logistics technology review & project oversight: WMS, TMS and carrier systems
    • Monthly leadership brief for the C-suite
    • Tailored to you: your leadership picks up to three measurable goals; bigger projects are quoted in writing first
    Best fit 20+ loads a month, multi-lane, director-level thinking.

    Not crossing the border? The same desk manages truck, ocean, air and rail freight, with AI doing the heavy lifting: shipments booked, bills checked, every load tracked. Ask us in your free 15-minute review.

    One platform. Every carrier. Every broker. Every shipment.

    Stop bouncing between six carrier sites, two broker portals, and a shared inbox.

    Pascal Logistics unifies whoever is already moving your freight (your 3PL, your LTL carriers, your broker of record, your air forwarder, your ocean line, your dispatch team) into one view of every shipment, from pickup to delivery. Tariff Watch runs on the goods you actually ship. Your operator reads everything and calls you when a decision needs making. AI tools do the reading and checking; you get one login and one person to call.

    Option C

    Your current setup

    • Carrier tracking site #1 LTL: your primary road carrier
      Separate login
    • Carrier tracking site #2–5 FTL / air / ocean / rail as needed
      Separate logins
    • Broker portal Customs status, PARS/PAPS, entry docs
      Separate login
    • Email chain for exceptions Broker + carrier CC’d, updates by reply
      Inbox math
    • Spreadsheet to reconcile it all Someone on your team owns this
      Fragile
    • Tariff changes You find out when the invoice arrives
      Reactive
    Result Your ops team fetches status all day
    Option D

    Pascal Logistics, unified

    • One platform, every shipment Every carrier and broker on your file, one view
      Included
    • Shipment milestones Pickup, border, customs release and delivery, emailed as they happen
      Included
    • Tariff Watch on your commodities HS-code-scoped, before the invoice arrives
      Included
    • Broker & 3PL invoice audit Recover overcharges, dispute errors
      Included
    • Your operator, on call Reads everything, phones you on exceptions
      Included
    • One monthly fee Predictable, no per-shipment fees, no volume incentive
      Quoted to you
    Result Your ops team makes decisions, not calls

    The carriers and broker still move the freight. Pascal Logistics unifies the visibility, runs the oversight, and picks up the phone. One platform, one login, one person to call.

    Your morning brief

    What the daily brief covers.

    Ask for it and you get a short brief each business day, built only from official sources and your own shipments. No estimates.

    Border

    Wait times at your crossings

    Current truck wait times at Pacific Highway, Lynden–Aldergrove and Sumas–Huntingdon, in both directions, taken straight from the official CBP and CBSA feeds. When a crossing backs up, you hear about it in time to plan around it.

    Tariffs & rules

    Changes that hit your invoice

    Duty rate and customs rule changes that affect the HS codes you actually ship, and only those, with what it means for your next entries. Anything that changes your landed cost is flagged before the goods move.

    Part of a larger operation

    Backed by the Pascal Logistics group.

    The Supply Chain Desk is a service of Pascal Logistics Inc., part of the Pascal Logistics group, with group companies and partner agents abroad. Behind your desk is a group that moves freight by ocean, air, rail and road, coordinates customs with your broker and arranges warehousing through partner warehouses.

    Ocean & air freight

    To and from North America, worldwide.

    Road & rail

    US–Canada trucking, rail and intermodal.

    Customs & warehousing

    Documentation, storage and distribution.

    Project logistics

    Complex and public-sector projects.

    Our independence commitment: the desk works for you. We never move your freight to a Pascal Logistics company unless you ask us to, and we tell you in writing when a quote comes from one.

    Visit the Pascal Logistics group →

    Book a 15-minute local review

    Fifteen minutes with an operator. Nothing to prepare, nothing to buy.

    For COOs and operations managers who suspect the border is costing more than it should but don’t have the bandwidth to dig in. We ask five questions about your lanes, your broker, and your volumes. You leave with two or three specific things worth checking. No slide deck. No sales follow-up unless you ask for one.

    Format
    15 minutes, phone or video, or in person at either office.
    Cost
    Free. No prep, no slides, no signup for anything.
    Who
    You’ll speak with the operator who’d run your account.

    15-minute review request

    Form · PL–R–001
    Ready · reply within 1 business day
    Or reach the desk directly: toll-free 1·877·885·0563 (call or text) · [email protected] · Canada 778·552·5341 · USA 360·389·3615. Mon–Fri, 07:00–18:00 PT.