Supply Chain Desk | Pascal Logistics North America
A service of Pascal Logistics North America, part of a group moving freight by ocean, air, rail and road worldwide. Visit the group →
Pacific Cross-Border Logistics Management

The supply-chain manager you can justify hiring. On monthly retainer.

US–Canada cross-border shippers get experienced operators running their carriers, brokers and border exceptions for a flat monthly fee. We work through the brokers and carriers you already have, at the Blaine, Aldergrove/Lynden and Sumas/Abbotsford truck crossings.

Blaine, WA US Office
S. Surrey, BC Canada Office
3 crossings Cascade / Fraser
Live day one Month-to-month
A logistics operations room with a video wall of shipment maps
Your cross-border desk, every business dayPacific Highway, Lynden–Aldergrove and Sumas–Huntingdon
See it working

What your team sees: one portal for every load.

One place for your team to book, track and check customs, while your Pascal desk watches every load with you.

Pascal client portal: Your home screen
Active shipments, customs holds and this month’s exceptions at a glance, with one click to book, upload or track.

Real screens from the Pascal client portal, shown in a demo account with sample shipments.

Every business day

What the desk watches for you.

Built only from official sources and your own shipments, never estimates. What matters lands in your morning brief; anything urgent, your operator calls you about.

Why fractional works

Three reasons a $2,500 retainer beats a $130,000 hire.

Shippers moving product across the Pacific Highway crossing are big enough to feel the pain of running cross-border operations without dedicated staff — and small enough that a director-level hire would sit half-idle. Pascal Logistics fills that gap.

Fractional overhead

A supply-chain manager in the Vancouver/Seattle corridor runs $80–$95k in base compensation before benefits, taxes, tools, or recruiter fees. Loaded, that lands north of $125k in year one. The Pascal Logistics desk delivers the same seniority for a fixed retainer — live day one, no ramp, no severance risk.

  • SeatsDirector-level, fractional
  • RampZero — live day one
  • TermsMonth-to-month, 30d notice

Border expertise

Deep specialty on the three commercial truck crossings between Whatcom County and the Fraser Valley — Blaine (Pacific Highway), Aldergrove/Lynden, and Sumas/Abbotsford. USMCA rules-of-origin, Section 321 (and where the 2025 rules narrowed it), CBP and CBSA release procedures. When something changes at the line, we usually hear about it first.

  • USMCAOrigin, tariff shift, duty
  • Sec 321De minimis strategy
  • LanesBlaine · Aldergrove · Sumas

Unbiased advocacy

Freight forwarders make margin on the loads they book. Brokers make margin on the entries they file. Both have quiet reasons to prefer certain carriers, certain lanes, certain classifications. Pascal Logistics earns a flat retainer — that’s the whole revenue line — so recommendations are made because they’re right for you.

  • ModelFlat retainer, no markup
  • MarginZero hidden on rates
  • AuditsBrokers, forwarders, 3PLs
Who runs the desk

A career at the border. Now with an AI desk to match.

You don’t hand your cross-border operations to a chatbot. You hand it to a desk of senior operators led by a head operator who has spent a career on the Cascade / Fraser Valley line — and who has now built the AI-augmented desk that runs behind it.

The desk

Senior operators. Not a call centre.

Every account is run by senior operators led by a head operator whose career has been on the Cascade / Fraser Valley crossings — and who architected the AI-augmented desk that runs behind it. When you call, you reach the people actually running your operation.

  • Track record
    Career-spanning cross-border freight forwarding, US & Canada
  • Focus lanes
    Blaine, Aldergrove/Lynden, Sumas/Abbotsford
  • Certified
    Boeing Dangerous Goods (Air) TR00764
  • Systems
    SAP · CargoWise · GoFreight · LogiSuite
  • Also
    Architect of the Pascal Logistics AI operations pipeline
  • The AI-assisted desk

    The leverage that makes fractional work.

    AI tools do the reading and checking, so your operators spend their time on decisions. They read incoming emails and shipping documents, check each booking for missing details and customs gaps, and draft your updates. An operator reviews and approves everything. The AI never files or sends anything on its own.

  • Intake
    Reads emails, BOLs, invoices and quotes
  • Compliance
    Checks HS codes, USMCA/CUSMA eligibility and dangerous-goods details before entry
  • Equipment
    Suggests the trailer and mode for the load
  • Customs
    Picks up holds and releases from your broker’s emails
  • Human loop
    Nothing goes out without operator sign-off
  • The head operator’s track record

    A&A Customs Contract Brokers
    Blaine, WA Import/export logistics coordinator — 100+ LCL/FCL shipments a month at the exact crossing Pascal Logistics operates from today.
    Veritiv
    Kent, WA Freight Analyst — inbound and outbound strategy, cost analysis, and third-party carrier liaison across a national distribution network.
    Boeing (Commercial Airplanes)
    Everett, WA Transportation Analyst III & Dangerous Goods Specialist — aerospace-grade DG compliance and shipment coordination.
    DB Schenker Logistics
    Richmond, BC Multi-modal cross-border logistics from the Canadian side — ocean, air, rail, and truck.
    United Nations
    Somalia · Rwanda Logistics coordinator in humanitarian operations — import/export of vehicles, customs documentation, on-time under pressure.

    Senior operators. Disciplined operations. A pipeline that never sleeps. That’s why the retainer is a fraction of a hire.

    Service tiers

    Three ways to hire the desk. Same team, different depth.

    Every engagement starts with the desk on Monday morning. What changes is how deep we go — from watching the day-to-day freight and customs picture (Tier 1) to owning the whole cross-border strategy (Tier 2). If you just want to know what’s currently leaking money, the Audit Sprint tells you, with a report five business days after your documents arrive.

    Tier 01 · Ops & Freight

    Operations & Freight Oversight

    Monthly retainer, from $2,500/mo $2,500 – $3,500 · scales with volume
    • Daily freight rate negotiations with your carriers
    • Customs entry monitoring — flag broker errors before they cost you
    • Carrier bill auditing — recover overcharges
    • Daily carrier routing & dispatch coordination
    • Border wait & tariff intelligence on your lanes
    Best fit 4–20 loads a month, no dedicated logistics staff.
    Tier 1.5 · Ops + Strategy

    Ops & Freight, plus a Strategic Project

    Monthly retainer, from $4,000/mo Fixed · one strategy engagement per quarter
    • Everything in Tier 1, plus:
    • One strategic project per quarter — lane rationalization, broker audit, or duty optimization
    • Quarterly business review with your leadership
    • Carrier scorecard — on-time, damage, invoice accuracy
    • Written recommendations as a project brief
    Best fit 15–25 loads a month, needs ops plus occasional strategy.
    Standalone · No retainer

    Cross-Border Audit Sprint

    One-time engagement $1,500 Report in 5 business days from complete data
    • Deep dive on 90 days of carrier invoices
    • Review of every customs entry in the window
    • Identified overcharges, misclassifications, missed refunds
    • Prioritized action list with dollar impact per fix
    • No retainer commitment — findings are yours
    Best fit “I think we’re leaking money but don’t know where.”
    The math

    What a supply-chain hire actually costs. And what Pascal Logistics costs instead.

    The salary is the small number. The loaded cost — taxes, benefits, tools, recruiting, ramp — is closer to double. Below is a mid-market cross-border shipper making one hire in 2026. Pascal Logistics replaces the same seat for a fraction of the run-rate, live on day one.

    Option A

    Hire a supply-chain manager

    • Base salary Vancouver / Seattle mid-market, 3–5 yrs
      $85,000
    • Payroll taxes & statutory CPP/EI or FICA, workers’ comp (~11%)
      + $9,350
    • Benefits & RSP match Health, dental, retirement (~13%)
      + $11,050
    • Tools & software TMS access, ERP seats, subscriptions
      + $7,500
    • Recruiting fee (year one) 17% of base, one-time
      + $14,450
    • Ramp & training 3–6 months to full productivity
      Opportunity cost
    Loaded, year one $127,350
    Option B

    Retain the Pascal Logistics desk

    • Tier 1 — Ops & Freight Day-to-day oversight, 4–20 loads/mo
      $2,500–$3,500
    • Tier 2 — Fractional Director Strategic + operational, 20+ loads/mo
      $5,000–$7,500
    • All operational tooling TMS, doc vault, AI compliance pipeline
      Included
    • Live day one No recruiting, no ramp, no severance risk
      —
    • Month-to-month Cancel or resize with 30 days notice
      —
    • Audit Sprint (standalone) One-time audit if you’re not ready to retain
      $1,500 once
    Ongoing, per year $30k–$90k

    A fraction of the run-rate of one hire, live day one, with the desk and the AI pipeline included. That’s why fractional works.

    One platform. Every carrier. Every broker. Every shipment.

    Stop bouncing between six carrier sites, two broker portals, and a shared inbox.

    Pascal Logistics unifies whoever is already moving your freight — your 3PL, your LTL carriers, your broker of record, your air forwarder, your ocean line, your dispatch team — into one view of every shipment, from pickup to delivery. Tariff Watch runs on the goods you actually ship. Your operator reads everything and calls you when a decision needs making. AI tools do the reading and checking; you get one login and one throat to choke.

    Option C

    Your current setup

    • Carrier tracking site #1 LTL — your primary road carrier
      Separate login
    • Carrier tracking site #2–5 FTL / air / ocean / rail as needed
      Separate logins
    • Broker portal Customs status, PARS/PAPS, entry docs
      Separate login
    • Email chain for exceptions Broker + carrier CC’d, updates by reply
      Inbox math
    • Spreadsheet to reconcile it all Someone on your team owns this
      Fragile
    • Tariff changes You find out when the invoice arrives
      Reactive
    Result Your ops team fetches status all day
    Option D

    Pascal Logistics, unified

    • One platform, every shipment Every carrier and broker on your file, one view
      Included
    • Shipment milestones Pickup, border, customs release and delivery, emailed as they happen
      Included
    • Tariff Watch on your commodities HS-code-scoped, before the invoice arrives
      Included
    • Broker & 3PL invoice audit Recover overcharges, dispute errors
      Included
    • Your operator, on call Reads everything, phones you on exceptions
      Included
    • Retainer, flat Predictable, no per-shipment fees, no volume incentive
      $2,500–$7,500/mo
    Result Your ops team makes decisions, not calls

    The carriers and broker still move the freight. Pascal Logistics unifies the visibility, runs the oversight, and picks up the phone. One platform. One login. One throat to choke.

    Your morning brief

    What lands in your inbox each morning.

    Every client gets a short brief each business day, built only from official sources and your own shipments. No estimates, no filler.

    Border

    Wait times at your crossings

    Current truck wait times at Pacific Highway, Lynden–Aldergrove and Sumas–Huntingdon, in both directions, taken straight from the official CBP and CBSA feeds. When a crossing backs up, you hear about it in time to plan around it.

    Tariffs & rules

    Changes that hit your invoice

    Duty rate and customs rule changes that affect the HS codes you actually ship, and only those, with what it means for your next entries. Anything that changes your landed cost is flagged before the goods move.

    Part of a larger operation

    Backed by the Pascal Logistics group.

    The Supply Chain Desk is a service of Pascal Logistics North America, part of a logistics group with international operating companies and partner agents around the world. Behind your desk operator is a team that moves freight by ocean, air, rail and road, clears customs and runs warehousing.

    Ocean & air freight

    To and from North America, worldwide.

    Road & rail

    US–Canada trucking, rail and intermodal.

    Customs & warehousing

    Documentation, storage and distribution.

    Project logistics

    Complex and public-sector projects.

    Our independence commitment: the desk works for you. We never move your freight to a Pascal Logistics company unless you ask us to, and we tell you in writing when a quote comes from one.

    Visit the Pascal Logistics group →

    Book a 15-minute local review

    Fifteen minutes with an operator. Nothing to prepare, nothing to buy.

    For COOs and operations managers who suspect the border is costing more than it should but don’t have the bandwidth to dig in. We ask five questions about your lanes, your broker, and your volumes. You leave with two or three specific things worth checking. No slide deck. No sales follow-up unless you ask for one.

    Format
    15 minutes, phone or video — or in-person at either office.
    Cost
    Free. No prep, no slides, no signup for anything.
    Who
    You’ll speak with the operator who’d run your account.

    15-minute review request

    Form · PL–R–001
    Ready · reply within 1 business day
    Or reach the desk directly — toll-free 1·877·885·0563 (call or text) · [email protected] · Canada 778·552·5341 · USA 360·389·3615. Mon–Fri, 07:00–18:00 PT.